Reference

How target4d Handles Your Personal Data

Your privacy is a core part of how we operate at target4d — every account detail, transaction record and session log is handled under a clear, documented data…

Data collected only for account operationsDANA, OVO, GoPay & QRIS transactions encryptedNo third-party data salesAccount deletion requests processed within 7 daysSupport available 24/7 for privacy queries
target4d How target4d Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you want to access, correct or remove your personal data from our systems, our dedicated privacy support channel is open around the clock.

Live Chat Reach a privacy agent through the live chat widget on our site — available…
Email Support Send your written data-rights request to our privacy inbox.
WhatsApp Line For quick identity-verification or data-correction requests, our WhatsApp support line connects you to a…
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built specific operational controls around each data category we hold — from cookie settings in your browser to the retention clock on your payment logs.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can disable non-essential cookies at any time through the cookie preferences panel in your account settings without affecting your ability to deposit or withdraw.

Account-Level Encryption

All data transmitted between your device and our servers — including DANA and OVO deposit confirmations — travels over TLS 1.3 encrypted connections. Stored account records use AES-256 encryption at the database layer.

Data Retention Timeline

We keep active account data for the lifetime of your account. After you request closure, non-transaction data is deleted within 7 days. Payment records required for fraud-prevention compliance are anonymised and retained for 24 months, then permanently deleted.

Third-Party Data Sharing

We share data only with payment processors (for DANA, GoPay, OVO and QRIS transactions) and with fraud-detection services. We do not share your data with advertisers or data brokers under any circumstances, where local law permits.

Your Access Rights

You can request a full export of the personal data we hold on your account at any time. Submit the request via live chat or email; we will deliver a structured data file within 72 hours. This depends on local law and applies to all account types.

Account Security Notifications

We send an immediate email and, where your number is verified, an SMS alert whenever your password changes, a new device logs in, or a withdrawal is initiated. You can manage notification preferences directly from the security tab in your account dashboard.

Frequently Asked Questions About Your Privacy

Real questions about how we handle your data, answered directly. If you do not find your question here, our live chat team handles privacy queries 24 hours a day with no wait queue during peak hours (07:00–23:00 WIB).

We collect your name, email address, phone number and the payment method reference you use — for example, your DANA or OVO account identifier. We do not collect your national ID number unless verification is required by local law.

Payment tokens from DANA, GoPay, OVO and QRIS are held by certified payment processors, not on our own servers. We store only the transaction reference ID and timestamp needed to match a deposit or withdrawal to your account.

Yes. Submit a deletion request via live chat or email and we will remove all non-transactional personal data within 7 days. Anonymised payment logs required for fraud prevention are retained for 24 months, then permanently deleted — as required where local law permits.

We share data only with payment processors and fraud-detection services necessary to run your account. We do not sell, rent or share your personal data with advertisers or data brokers at any time, under any commercial arrangement.

Open your account settings and navigate to the cookie preferences panel. Toggle off analytics and marketing cookies there. Session cookies required to keep you logged in and process your GoPay or QRIS deposit cannot be disabled without ending your session.

We acknowledge all data-access requests within 4 hours via email or live chat. A full structured export of your account data is delivered within 72 hours. This timeline applies to all account types and depends on local law for any additional compliance steps.

Inactive accounts are flagged after 12 months of no login activity. We send an email notification before any data action is taken. You have 30 days to reactivate your account; if no response is received, non-transactional data is scheduled for deletion within a further 7 days.